Awards

We are an award-winning used car dealership...

As an established used car dealership, here at First4car.com, we have been fortunate to receive commendation for our services. We work hard to supply the best quality second hand vehicles at the best price, and always go the extra mile to help our customers.

Our awards are testament to the fantastic First4car.com family whom we are very proud of - you can find out a bit more about these awards below. But of course, our biggest award is the five-star customer reviews we regularly receive, as well as the returning customers we welcome time and time again.

Excellent customer service is at our core and we constantly strive to maintain our very high standards. As such, we’ve been recognised by local authorities including West Yorkshire Trading Standards, and industry bodies such as AutoTrader and CarGurus.

CarGurus

CarGurus Top-Rated Dealer

We have been recognised as a CarGurus Top-Rated Dealer again for 2024. These annual awards are determined by real reviews from car buyers across the country, and means that winning dealers like ourselves had an average rating of 4.5 stars (out of 5 stars) or higher and collected a minimum of five verified reviews during 2023.

We are committed to exceptional customer service and in recognition, are proud to have received the CarGurus Top-Rated Dealer awards for six consecutive years.
AutoTrader
AutoTrader Retailer Awards

The Auto Trader Retailer Awards are designed to recognise the best automotive retailers in the UK. These annual awards celebrate the hard work of dealerships within seven categories, ranging from the best customer experience to sustainability.

In 2022, we were delighted to have been nominated for an Auto Trader Retailer Award in which we were commended as a finalist for the Retailer of the Year Award. It is a huge achievement to be recognised as a top three contender out of over 13,000 retailers in the country. Back in 2018, we were also a finalist for the Customer Choice award.

Auto Trader Highly Rated

In 2023, for the seventh year in a row, we have been awarded the Auto Trader Highly Rated award to highlight that we offer the best possible customer experience - both online and in our dealership.

As an Auto Trader Highly Rated retailer, it means we have demonstrated the following qualities over the past 12 months:
- An average overall rating of 4 stars and above out of 5
- Enough reviews in proportion to the size of our Auto Trader forecourt
- Responded to reviews; including both positive and negative comments
Here at First4car.com, we aim to provide a great experience for each and every customer. We learn from our customers’ feedback and are delighted to have received over 1,250 reviews with an overall rating of 4.9 out of 5 stars.
West Yorkshire Trading Standards

Excellent Customer Service Awards

While we are recognised by our peers in the automotive industry, we are also commended by the local community too. We are a proud member of the West Yorkshire Trading Standards scheme, which introduced the Motor Trade Partnership back in 2001.

As such, we are audited regularly to ensure that we are committed to fair and honest practices. The Motor Trade Partnership runs the Excellent Customer Service Awards every year, which we have been awarded for six years since 2016. We are proud to have just been awarded again for 2023.